Tällänen logi ja kone hidastelee sietämättömästi.
Logfile of HijackThis v1.99.1
Scan saved at 1:19:42, on 27.9.2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\F-Secure\Common\FSM32.EXE
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\ZyDAS\ZD1211 802.11g Utility\ZDWlan.exe
C:\Program Files\F-Secure\Anti-Virus\fsgk32st.exe
C:\Program Files\F-Secure\BackWeb\7681197\program\fsbwsys.exe
C:\Program Files\F-Secure\Anti-Virus\FSGK32.EXE
C:\Program Files\F-Secure\Common\FSMA32.EXE
C:\Program Files\F-Secure\Anti-Virus\fssm32.exe
C:\Program Files\F-Secure\Common\FSMB32.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\F-Secure\Common\FCH32.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\F-Secure\Common\FAMEH32.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\F-Secure\Common\FNRB32.EXE
C:\Program Files\F-Secure\FWES\Program\fsdfwd.exe
C:\Program Files\F-Secure\Common\FIH32.EXE
C:\Program Files\F-Secure\Anti-Virus\fsav32.exe
C:\Program Files\F-Secure\FSGUI\fsguiexe.exe
C:\Program Files\Trillian\trillian.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://paivitys.dnainternet.fi/yhteys/proxy.pac
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\F-Secure\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\F-Secure\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Startup: Trillian.lnk = C:\Program Files\Trillian\trillian.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Printkey2000.lnk = C:\Program Files\PrintKey2000\Printkey2000.exe
O4 - Global Startup: ZDWlan.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5free/asinst.cab
O23 - Service: F-Secure Automatic Update (BackWeb Plug-in - 7681197) - Unknown owner - C:\PROGRA~1\F-Secure\BackWeb\7681197\Program\SERVIC~1.EXE
O23 - Service: F-Secure Gatekeeper Handler Starter - F-Secure Corp. - C:\Program Files\F-Secure\Anti-Virus\fsgk32st.exe
O23 - Service: F-Secure Network Request Broker - F-Secure Corporation - C:\Program Files\F-Secure\Common\FNRB32.EXE
O23 - Service: fsbwsys - F-Secure Corp. - C:\Program Files\F-Secure\BackWeb\7681197\program\fsbwsys.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\F-Secure\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\F-Secure\Common\FSMA32.EXE
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
Logfile of HijackThis v1.99.1
Scan saved at 1:19:42, on 27.9.2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\F-Secure\Common\FSM32.EXE
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\ZyDAS\ZD1211 802.11g Utility\ZDWlan.exe
C:\Program Files\F-Secure\Anti-Virus\fsgk32st.exe
C:\Program Files\F-Secure\BackWeb\7681197\program\fsbwsys.exe
C:\Program Files\F-Secure\Anti-Virus\FSGK32.EXE
C:\Program Files\F-Secure\Common\FSMA32.EXE
C:\Program Files\F-Secure\Anti-Virus\fssm32.exe
C:\Program Files\F-Secure\Common\FSMB32.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\F-Secure\Common\FCH32.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\F-Secure\Common\FAMEH32.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\F-Secure\Common\FNRB32.EXE
C:\Program Files\F-Secure\FWES\Program\fsdfwd.exe
C:\Program Files\F-Secure\Common\FIH32.EXE
C:\Program Files\F-Secure\Anti-Virus\fsav32.exe
C:\Program Files\F-Secure\FSGUI\fsguiexe.exe
C:\Program Files\Trillian\trillian.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://paivitys.dnainternet.fi/yhteys/proxy.pac
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\F-Secure\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\F-Secure\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Startup: Trillian.lnk = C:\Program Files\Trillian\trillian.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Printkey2000.lnk = C:\Program Files\PrintKey2000\Printkey2000.exe
O4 - Global Startup: ZDWlan.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5free/asinst.cab
O23 - Service: F-Secure Automatic Update (BackWeb Plug-in - 7681197) - Unknown owner - C:\PROGRA~1\F-Secure\BackWeb\7681197\Program\SERVIC~1.EXE
O23 - Service: F-Secure Gatekeeper Handler Starter - F-Secure Corp. - C:\Program Files\F-Secure\Anti-Virus\fsgk32st.exe
O23 - Service: F-Secure Network Request Broker - F-Secure Corporation - C:\Program Files\F-Secure\Common\FNRB32.EXE
O23 - Service: fsbwsys - F-Secure Corp. - C:\Program Files\F-Secure\BackWeb\7681197\program\fsbwsys.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\F-Secure\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\F-Secure\Common\FSMA32.EXE
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
Vastaukset 16
Vanhimmat
spybot ajettu
f-secure ajettu
panda activescan ajettu
kaikki ok
pari esimerkkiä, loput voit miettiä
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
sulla on monta tällaista ohjelmaa jotka ladataan turhaan, fiksaa ne pois käynnistymästä
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\nvsvc32.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Global Startup: Printkey2000.lnk = C:\Program Files\PrintKey2000\Printkey2000.exe
että kysyjä saa oikeat ohjeet. Saa varmuuden mitä poistaa ja mitä ei.
Kyseiset voi poistaa ihan huoletta ja nopeuttaa varmasti jonkin verran konetta. Kyseiset ohjelmat voidaan käynnistää tarvittaessa pikakuvakkeista
ja voisin veikata, että tuo F-secure on aika suuri ongelma tuossa koneessa. Ainakin muistia ja prosessori tehoa kannattaa olla tarpeeksi jos aikoo sitä päällä pitää.
xp sp2 vai mitä? Heitin tämän vitsinä. Ymmärt kai yskän.
ajappa turhat tempit pois
http://www.ccleaner.com/
http://koti.mbnet.fi/pattaya1/escanmwav.htm
Katso ohjeet tarkkaan päivitä.
Täpit myös oikeen.
scanna
Jos alaikkunaan tulee jotain niin tallenna logi ja vastauksena tänne.
Laita myös uusi hjt logi sen kanssa.
:)))
Joo tulin just koneelle ja rupesin kattelemaan noita vastauksia. Poistin jotakin noita turhia jutskia ja laitoin juuri menemään ton eScan ohjelman joten parintunnin päästä laittelen lisää tietoja kunhan toi scannaus on mennyt läpi.
Jep Elikkä eScan ajettu ja Ccleanerilla vedin kans puhdistuksen läpi ja poistelin ylimääräisiä jutskia. eScan ei oikeasteen löytänyt mitään muuta kuin mirc ohjelman jota en edes ole käyttänyt. Erroreja tuli kuitenkin 10 kpl mitäköhän ne tarkoittavat?
File I:\pikku hyöty\mirc\mirc614.exe tagged as not-a-virus:Client-IRC.Win32.mIRC.614. No Action Taken.
Tue Sep 27 21:46:51 2005 => ***** Scanning complete. *****
Tue Sep 27 21:46:51 2005 => Total Number of Files Scanned: 98536
Tue Sep 27 21:46:51 2005 => Total Number of Virus(es) Found: 1
Tue Sep 27 21:46:51 2005 => Total Number of Disinfected Files: 0
Tue Sep 27 21:46:51 2005 => Total Number of Files Renamed: 0
Logfile of HijackThis v1.99.1
Scan saved at 21:52:47, on 27.9.2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\F-Secure\Common\FSM32.EXE
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Trillian\trillian.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\F-Secure\Anti-Virus\fsgk32st.exe
C:\Program Files\F-Secure\BackWeb\7681197\program\fsbwsys.exe
C:\Program Files\F-Secure\Anti-Virus\FSGK32.EXE
C:\Program Files\F-Secure\Common\FSMA32.EXE
C:\Program Files\F-Secure\Anti-Virus\fssm32.exe
C:\Program Files\F-Secure\Common\FSMB32.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\F-Secure\Common\FCH32.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\F-Secure\Common\FAMEH32.EXE
C:\Program Files\F-Secure\Common\FNRB32.EXE
C:\Program Files\F-Secure\FWES\Program\fsdfwd.exe
C:\Program Files\F-Secure\Anti-Virus\fsav32.exe
C:\Program Files\F-Secure\Common\FIH32.EXE
C:\Program Files\F-Secure\FSGUI\fsguiexe.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://paivitys.dnainternet.fi/yhteys/proxy.pac
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\F-Secure\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\F-Secure\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Startup: Trillian.lnk = C:\Program Files\Trillian\trillian.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/kws/kavwebscan_unicode.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5free/asinst.cab
O23 - Service: F-Secure Automatic Update (BackWeb Plug-in - 7681197) - Unknown owner - C:\PROGRA~1\F-Secure\BackWeb\7681197\Program\SERVIC~1.EXE
O23 - Service: F-Secure Gatekeeper Handler Starter - F-Secure Corp. - C:\Program Files\F-Secure\Anti-Virus\fsgk32st.exe
O23 - Service: F-Secure Network Request Broker - F-Secure Corporation - C:\Program Files\F-Secure\Common\FNRB32.EXE
O23 - Service: fsbwsys - F-Secure Corp. - C:\Program Files\F-Secure\BackWeb\7681197\program\fsbwsys.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\F-Secure\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\F-Secure\Common\FSMA32.EXE
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
Hijackki Logi ok.
Tuon voit poistaa jos et tarvitse, oman valintasi mukaan:
File I:\pikku hyöty\mirc\mirc614.exe
Tuo ennemmin mainittu:
C:\WINDOWS\system32\nvsvc32.exe
Kuuluu näytön ohjaimeen, älä sitä poista.
Ok. Kiitokset kaikille avusta.
Seurailen tilannetta miten kone käyttäytyy.
En ajatellutkaan poistaa sitä kun ei parempia perusteluja löytynyt et mikä se on.
Hmm... No minulla ei ole koskaan tullut ongelmia kyseiseisen prosessin poistosta. Ainakin parista kymmenestä koneesta olen sen poistanut resursseja syömästä työpaikalla. No, saattaahan sen poistaminen joissakin koneissa tuottaa ongelmia (en tiedä)...
voi toimiakin, en ole kokeillut. Kumminkin tuo kuuluu olla käynnistettävissä prosesseissa, ainakin tuon linkin mukaan:
http://www.bleepingcomputer.com/startups/nvsvc32.exe-11911.html