Hotels.com asiakaspalvelu

Oletko varma että olet aina kirjautunut siään ENNEN varauksen tekoa?
Edut alkoivat elokuussa 2008. Oletko lukenut kaikki ohjeet?
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Earning Rewards
How do I earn rewards?
Earning reward nights is simple. First, create an account and join welcomerewards. Then, sign in to your account before booking any partner property priced $40 or more at hotels.com, or tell a customer care agent that you are a member of the welcomerewards program when making a booking at 800-2-HOTELS. No need to remember your account number, you will just need your e-mail address. After you complete your stay, you will automatically earn 1 credit for every night you stayed. For every 10 credits you earn, you get 1 reward night free.
How can I check my account balance?
Sign in to your account or call 800-2-HOTELS to check your account balance.
Can I earn and redeem points through the hotels.com call center at 800-2-HOTELS?
Yes. You can create an account, earn credit, redeem rewards, and check your balance both online and through the call center. A valid email address is required to create an account.
Can I earn points on air travel? How about package bookings?
No. This is a lodging specific program and is valid on stand-alone hotel bookings only.
Will my credits expire?
You must either make a booking or redeem a reward once every 18 months to keep your account active. If you do not have activity in your account after 18 months, your account and all credits will expire.
How do I get credit for a missing stay?
Sorry, but we do not give missing credit for past days. Please remember to sign in to your account before making a booking to earn credit on that stay.

Ei ole tapahtunut samaa,mutta olen perunut huoneeni yli kuukausi sitten ja olen tayttanyt kaikki ehdot,mutta rahojani en ole vielakaan saanut takaisin. Soitin 2 viikkoa asiakaspalveluun ja kysyin rahojeni peraan,vastatiin etta pitaisi tulla 5-10 pankki paivan kuluessa ja tarkistamme asian,ilmoitamme sinulle valittomasti mika on tilanteesi, olen nyt odottanut vastausta yli kaksi viikkoa eika ole kuulunut mitaan, onko kellaan tietoa kuinka kauan on joutunut odottelemaan rahojaan takaisin ?

tällä konstilla ei tietenkään rahojaan takaisin saa mutta jatkossa ei niitä tarvii ootella kun varaa booking.com in kautta. siellä ei koskaan tarvitse maksaa etukäteen ellei varaa sitten ns.hazardia jossa peruutusmahdollisuutta ei ole.