Tilasin nerolta ohjelman sähköisesti, en siis mitään kiinteää tavaraa.
Osaisiko joku englantia osaava kertoa onko tässä
kirjeessä jotain vaatimuksia/uhkauksia, jotka koskevat minua?
Käsittääkseni ne koskevat kiinteän tavaran tilausta.
Maksoin laskun nettipankilla ja maksoin molempien pankkien kulut.
Summa on lähtenyt tililtäni.
Maksu ei ole varmaankaan vielä perillä pääsiäispyhien vuoksi.
General Terms and Conditions / CUSTOMER'S RIGHT TO CANCEL of asknet AG
Status as of August 2008
----------------
3. CUSTOMER'S RIGHT TO CANCEL / LEGAL INSTRUCTIONS TO THE CUSTOMER (WIDERRUFSBELEHRUNG)
3.1 INSOFAR AS THE CUSTOMER IS A CONSUMER AS DEFINED IN § 13 OF THE GERMAN CIVIL CODE, HE OR SHE SHALL BE ENTITLED TO A RIGHT OF REVOCATION.
REVOCATION INSTRUCTIONS
RIGHT OF REVOCATION
YOU CAN REVOKE YOUR ORDER IN TEXT FORM (BY LETTER, FAX OR EMAIL, FOR EXAMPLE) WITHIN TWO WEEKS WITHOUT GIVING REASONS, OR BY SENDING BACK THE ITEM IF THE ITEM IS SURRENDERED TO YOU PRIOR TO THE END OF THE PERIOD. THE PERIOD BEGINS UPON RECEIPT OF THESE INSTRUCTIONS IN TEXT FORM, BUT NOT BEFORE RECEIPT OF THE GOODS BY THE RECIPIENT (OR IN THE CASE OF RECURRING SUPPLY OF SIMILAR GOODS, NOT BEFORE RECEIPT OF THE FIRST PARTIAL DELIVERY) AND ALSO NOT BEFORE FULFILLMENT OF OUR INFORMATION OBLIGATIONS PURSUANT TO § 312 C PARAGRAPH 2 OF THE GERMAN CIVIL CODE IN CONJUNCTION WITH § 1 PARAGRAPHS 1, 2 AND 4 OF THE GERMAN CIVIL CODE INFORMATION CODE, AS WELL AS OUR OBLIGATIONS PURSUANT TO § 312E PARAGRAPH 1 SENTENCE 1 OF THE GERMAN CIVIL CODE IN CONJUNCTION WITH § 3 OF THE GERMAN CIVIL CODE INFORMATION CODE. THE TIMELY DISPATCH OF THE REVOCATION NOTICE OR ITEM SHALL BE SUFFICIENT FOR MEETING THE REVOCATION DEADLINE. THE REVOCATION NOTICE IS TO BE SENT TO:
ASKNET AG
VINCENZ-PRIEßNITZ-STR.3
76131 KARLSRUHE
DEUTSCHLAND
FAX 49-721-96458-9101
EMAIL: [email protected]
CONSEQUENCES OF ORDER CANCELLATION:
IN THE EVENT OF AN EFFECTIVE REVOCATION, THE PERFORMANCES RECEIVED BY BOTH PARTIES ARE TO BE RETURNED, AND ANY EMOLUMENTS TAKEN (INTEREST, FOR EXAMPLE) ARE TO BE SURRENDERED. IF YOU CANNOT RETURN THE PRODUCT OR THE SERVICE IN WHOLE OR IN PART, OR CAN DO SO ONLY IN A DETERIORATED CONDITION, YOU MUST PAY US COMPENSATION FOR ANY SUCH AMOUNT. WHEN SURRENDERING THINGS, THIS DOES NOT APPLY IF THE DETERIORATION OF THE THINGS IS TO BE ATTRIBUTED SOLELY TO ITS EXAMINATION - AS WOULD HAVE BEEN POSSIBLE FOR YOU IN THE RETAIL STORE, FOR EXAMPLE. APART FROM THAT, YOU CAN AVOID THE OBLIGATION TO PAY COMPENSATION FOR DETEROTION OF THE THING BEING USED IN ACCORDANCE WITH ITS INTENDED USE BY NOT USING THE ITEM AS YOUR PROPERTY AND REFRAINING FROM ALL ACTIONS WHICH NEGATIVELY AFFECT ITS VALUE. ITEMS AMENABLE TO PARCEL SHIPPING ARE TO BE SENT BACK AT OUR RISK. YOU MUST PAY THE COSTS OF RETURN SHIPPING IF THE DELIVERED GOODS CORRESPOND TO THE ORDER, AND IF THE PRICE OF THE ITEM TO BE SENT BACK DOES NOT EXCEED AN AMOUNT OF 40 EUROS, OR IF YOU HAVE STILL NOT PROVIDED THE CONSIDERATION OR A CONTRACTUALLY AGREED PARTIAL PAYMENT IN THE EVENT OF A HIGHER PRICE FOR THE ITEM AT THE TIME OF THE REVOCATION. OTHERWISE, THE RETURN SHIPPING IS FREE OF CHARGE FOR YOU. ITEMS THAT CANNOT BE SHIPPED AS PARCEL FREIGHT WILL BE PICKED UP AT YOUR LOCATION. OBLIGATIONS TO REIMBURSE PAYMENTS MUST BE FULFILLED WITHIN 30 DAYS. FOR YOU, THE PERIOD COMMENCES WHEN THE REVOCATION DECLARATION OR ITEM IS DISPATCHED, AND FOR US UPON THEIR RECEIPT.
- END OF LEGAL INSTRUCTIONS TO THE CUSTOMER -
----------------
Osaisiko joku englantia osaava kertoa onko tässä
kirjeessä jotain vaatimuksia/uhkauksia, jotka koskevat minua?
Käsittääkseni ne koskevat kiinteän tavaran tilausta.
Maksoin laskun nettipankilla ja maksoin molempien pankkien kulut.
Summa on lähtenyt tililtäni.
Maksu ei ole varmaankaan vielä perillä pääsiäispyhien vuoksi.
General Terms and Conditions / CUSTOMER'S RIGHT TO CANCEL of asknet AG
Status as of August 2008
----------------
3. CUSTOMER'S RIGHT TO CANCEL / LEGAL INSTRUCTIONS TO THE CUSTOMER (WIDERRUFSBELEHRUNG)
3.1 INSOFAR AS THE CUSTOMER IS A CONSUMER AS DEFINED IN § 13 OF THE GERMAN CIVIL CODE, HE OR SHE SHALL BE ENTITLED TO A RIGHT OF REVOCATION.
REVOCATION INSTRUCTIONS
RIGHT OF REVOCATION
YOU CAN REVOKE YOUR ORDER IN TEXT FORM (BY LETTER, FAX OR EMAIL, FOR EXAMPLE) WITHIN TWO WEEKS WITHOUT GIVING REASONS, OR BY SENDING BACK THE ITEM IF THE ITEM IS SURRENDERED TO YOU PRIOR TO THE END OF THE PERIOD. THE PERIOD BEGINS UPON RECEIPT OF THESE INSTRUCTIONS IN TEXT FORM, BUT NOT BEFORE RECEIPT OF THE GOODS BY THE RECIPIENT (OR IN THE CASE OF RECURRING SUPPLY OF SIMILAR GOODS, NOT BEFORE RECEIPT OF THE FIRST PARTIAL DELIVERY) AND ALSO NOT BEFORE FULFILLMENT OF OUR INFORMATION OBLIGATIONS PURSUANT TO § 312 C PARAGRAPH 2 OF THE GERMAN CIVIL CODE IN CONJUNCTION WITH § 1 PARAGRAPHS 1, 2 AND 4 OF THE GERMAN CIVIL CODE INFORMATION CODE, AS WELL AS OUR OBLIGATIONS PURSUANT TO § 312E PARAGRAPH 1 SENTENCE 1 OF THE GERMAN CIVIL CODE IN CONJUNCTION WITH § 3 OF THE GERMAN CIVIL CODE INFORMATION CODE. THE TIMELY DISPATCH OF THE REVOCATION NOTICE OR ITEM SHALL BE SUFFICIENT FOR MEETING THE REVOCATION DEADLINE. THE REVOCATION NOTICE IS TO BE SENT TO:
ASKNET AG
VINCENZ-PRIEßNITZ-STR.3
76131 KARLSRUHE
DEUTSCHLAND
FAX 49-721-96458-9101
EMAIL: [email protected]
CONSEQUENCES OF ORDER CANCELLATION:
IN THE EVENT OF AN EFFECTIVE REVOCATION, THE PERFORMANCES RECEIVED BY BOTH PARTIES ARE TO BE RETURNED, AND ANY EMOLUMENTS TAKEN (INTEREST, FOR EXAMPLE) ARE TO BE SURRENDERED. IF YOU CANNOT RETURN THE PRODUCT OR THE SERVICE IN WHOLE OR IN PART, OR CAN DO SO ONLY IN A DETERIORATED CONDITION, YOU MUST PAY US COMPENSATION FOR ANY SUCH AMOUNT. WHEN SURRENDERING THINGS, THIS DOES NOT APPLY IF THE DETERIORATION OF THE THINGS IS TO BE ATTRIBUTED SOLELY TO ITS EXAMINATION - AS WOULD HAVE BEEN POSSIBLE FOR YOU IN THE RETAIL STORE, FOR EXAMPLE. APART FROM THAT, YOU CAN AVOID THE OBLIGATION TO PAY COMPENSATION FOR DETEROTION OF THE THING BEING USED IN ACCORDANCE WITH ITS INTENDED USE BY NOT USING THE ITEM AS YOUR PROPERTY AND REFRAINING FROM ALL ACTIONS WHICH NEGATIVELY AFFECT ITS VALUE. ITEMS AMENABLE TO PARCEL SHIPPING ARE TO BE SENT BACK AT OUR RISK. YOU MUST PAY THE COSTS OF RETURN SHIPPING IF THE DELIVERED GOODS CORRESPOND TO THE ORDER, AND IF THE PRICE OF THE ITEM TO BE SENT BACK DOES NOT EXCEED AN AMOUNT OF 40 EUROS, OR IF YOU HAVE STILL NOT PROVIDED THE CONSIDERATION OR A CONTRACTUALLY AGREED PARTIAL PAYMENT IN THE EVENT OF A HIGHER PRICE FOR THE ITEM AT THE TIME OF THE REVOCATION. OTHERWISE, THE RETURN SHIPPING IS FREE OF CHARGE FOR YOU. ITEMS THAT CANNOT BE SHIPPED AS PARCEL FREIGHT WILL BE PICKED UP AT YOUR LOCATION. OBLIGATIONS TO REIMBURSE PAYMENTS MUST BE FULFILLED WITHIN 30 DAYS. FOR YOU, THE PERIOD COMMENCES WHEN THE REVOCATION DECLARATION OR ITEM IS DISPATCHED, AND FOR US UPON THEIR RECEIPT.
- END OF LEGAL INSTRUCTIONS TO THE CUSTOMER -
----------------
Vastaukset 3
Vanhimmat
Näyttäisi olevan juttua kuluttajalla olevasta peruutusoikeudesta, Saksan siviililain nojalla. Eli siis kuluttajalla on oikeus peruuttaa ostos kahden viikon kuluessa eikä tarvi kertoa syytä.
Sanoisin, että tuo on vakiolause, eli myyjän on lain mukaan kerrottava asiakkaalleen hänellä olevasta peruutusoikeudesta.
Vastannee suomalaista kuluttajansuojalain antamaa etämyynnin kahden viikon peruutusaikaa.
Niin tossahan on käytännössä palautusehdot niinkun edellä mainittiin.
"IN THE EVENT OF AN EFFECTIVE REVOCATION, THE PERFORMANCES RECEIVED BY BOTH PARTIES ARE TO BE RETURNED, AND ANY EMOLUMENTS TAKEN (INTEREST, FOR EXAMPLE) ARE TO BE SURRENDERED. IF YOU CANNOT RETURN THE PRODUCT OR THE SERVICE IN WHOLE OR IN PART, OR CAN DO SO ONLY IN A DETERIORATED CONDITION, YOU MUST PAY US COMPENSATION FOR ANY SUCH AMOUNT. WHEN SURRENDERING THINGS, THIS DOES NOT APPLY IF THE DETERIORATION OF THE THINGS IS TO BE ATTRIBUTED SOLELY TO ITS EXAMINATION"
=kutakuinkin:
Jos vastaanotat tilaamasi esineen ja haluatkin palauttaa sen, on se palautettava täysin ehjänä. Jos esineelle koitunut mahdollinen vahinko on aiheutunut pelkästään esineen tarkastamisesta, et ole korvausvelvollinen, muuten jos esineen kunto muuttuu alkuperäisestä sinä aikana, jona se sinulla on - olet korvausvelvollinen (selkokielellä joudut ostamaan sen jokatapauksessa)
Jos tilasit sähkoisen lisenssin, sitä tuskin on mahdollista palauttaa, joten viesti ei käytännössä liikuta sinua lainkaan.
Minun siis ei tarvitse olla huolissani