Hei!! I'm sorry that I'm doing research in the restaurants and I need to distribute a survey but they need to be in Finnish. Can any Finns help to translate? I know it's a bit long and time consuming...
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Dear customer, we are students of Kemi-Tornio University of Applied Sciences, and are doing research on customer satisfaction of the restaurant. Please write your honest opinion. Thank you very much in advance!
How important to you?
How you assess this restaurant?
tastiness of food
temperature of the meal
the restaurant’s appearance
cleanness of the restaurant
Staff appearance
dining materials easily obtained.
level of comfort
dining privacy
The service is prompt.
error-free service
friendly, helpful, polite staff
attentive staff
Staff has sufficient knowledge.
Staff can understand your needs.
Staff are willing to serve
sympathetic dealing of complaints.
individual attention from the restaurant
service in language of your preference
price level
You paid more than you have planned
overall evaluation of the service quality
You would return to the restaurant
You would recommend the restaurant
You will switch to another restaurant
What kind of programs or on-going training have you developed to strengthen employees’ ability to improve customer service?
What measures you have taken and how did these measures affect customer satisfaction?
How do you integrate different cultures into your company?
Which factor is the most important to you?/Which one is the least important to you?
1.The restaurant’s facilities, equipment and atmosphere.
2. ability to provide prompt service and help .
3. staff’s knowledge and courtesy
4. The individual attention the restaurant pays to you.
5. The restaurant’s interest in customer problem and benefits.
B: Your experience with the restaurant
1. How often you come to this restaurant?
○ Every week ○2~ 3 times a week ○every 1 or 2 days ○Every month ○ seldom ○This is the 1st time I come to the restaurant.
2. Why you come here to eat?
○No time or inclination to eat at home. ○I'm away from home and dependent on restaurants. ○socializing ○business needs
3. Why do you pay a revisit? □The meals are delicious. □The environment is excellent. □The service quality is good.
4. How did you know this restaurant?
Through: □Friends/Family □The restaurant's website □Advertisement □Business Networks □I happened to pass by and drop in
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Kiits avusta!! :)
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Dear customer, we are students of Kemi-Tornio University of Applied Sciences, and are doing research on customer satisfaction of the restaurant. Please write your honest opinion. Thank you very much in advance!
How important to you?
How you assess this restaurant?
tastiness of food
temperature of the meal
the restaurant’s appearance
cleanness of the restaurant
Staff appearance
dining materials easily obtained.
level of comfort
dining privacy
The service is prompt.
error-free service
friendly, helpful, polite staff
attentive staff
Staff has sufficient knowledge.
Staff can understand your needs.
Staff are willing to serve
sympathetic dealing of complaints.
individual attention from the restaurant
service in language of your preference
price level
You paid more than you have planned
overall evaluation of the service quality
You would return to the restaurant
You would recommend the restaurant
You will switch to another restaurant
What kind of programs or on-going training have you developed to strengthen employees’ ability to improve customer service?
What measures you have taken and how did these measures affect customer satisfaction?
How do you integrate different cultures into your company?
Which factor is the most important to you?/Which one is the least important to you?
1.The restaurant’s facilities, equipment and atmosphere.
2. ability to provide prompt service and help .
3. staff’s knowledge and courtesy
4. The individual attention the restaurant pays to you.
5. The restaurant’s interest in customer problem and benefits.
B: Your experience with the restaurant
1. How often you come to this restaurant?
○ Every week ○2~ 3 times a week ○every 1 or 2 days ○Every month ○ seldom ○This is the 1st time I come to the restaurant.
2. Why you come here to eat?
○No time or inclination to eat at home. ○I'm away from home and dependent on restaurants. ○socializing ○business needs
3. Why do you pay a revisit? □The meals are delicious. □The environment is excellent. □The service quality is good.
4. How did you know this restaurant?
Through: □Friends/Family □The restaurant's website □Advertisement □Business Networks □I happened to pass by and drop in
--------------------------------------…
Kiits avusta!! :)
Vastaukset 2
Vanhimmat
jos opiskelet Suomessa...niin on PAKKO opiia suomea.
Jos taas olet suomalainen, teeppä kuule ihan itse...vapaamatkustajia ei hyväksytä!
Mitäs menet enkunkieliseen jos et edes alkeita osaa!
Translation is a professional activity which means that you must pay for it. No one performs it (or should perform it) for free. Or you should give it a shot first and then ask someone to correct the mistakes.