ASPI! ASPI!

me kateelliset kirjoitti:

preq3ren
Posted: Fri May 12, 2006 4:11 pm Post subject: This is unacceptable!!!!!!

23March, I transfer 10 000 euro. 25March, I transfer 12 000 euro (wiretransfer).
As always i expected the money to be in my bank account during the first three weeks, but its been 7 weeks and no sign of the money!!!
the finance department havent answered any of my requests either.

We are talking about 22 000 euro! May I PLEASE get my money some time this week!?!?

Other pokersoftwares treat their big customers with respect!

$$$$$$$$$$$$$$$$$$$$$$$$$$


asp_billyw
Aspiritus Support
Posted: Sat May 13, 2006 12:33 am Post subject:

Hi

Thank you for your post and Im soory to hear of your issue. If you have not contacted support over this then may I suggest you do immediately. I will also copy and paste your comment and forward it for support also.

Thank you for your patience


Best Wishes


Billyw........ members relations manager

$$$$$$$$$$$$$$$$$$$$$$$$$$


preq3ren
Posted: Mon May 15, 2006 12:32 pm Post subject:

most pokersoftwares use 8-36 hours to wire transfer our money. its taken you 1200 hours to not transfer my money. so with all due respect mr.support man, I would like my money without going through alot of mailing and phoning.

$$$$$$$$$$$$$$$$$$$$$$$$$


asp_billyw
Aspiritus Support
Posted: Mon May 15, 2006 12:58 pm Post subject:

Hi

I will follow up and see what is the hold up, please try and be a little more civil. I understand your frustration and I appreciate your patience as I try and resolve this for you.

Thank you and my name is not mr support man.

Billyw .......... member support manager

$$$$$$$$$$$$$$$$$$$$$$$$$$$$


asp_finance
Posted: Mon May 15, 2006 4:06 pm Post subject: Wire Transfer Funds

Hi preq3ren,


Please be advised that your payment instructions are currently with the International Transfer Department pending final payment into your nominated beneficiary bank account.


Also note that once support have processed your request, your full banking instructions are then transferred over to them to complete your enquiry. Once they have completed your payment instructions and transferred your funds they will then contact us, providing your payment details which will include a TT reference number that you will be able to use to trace your Wire Transfer Request(s).


Support will contact the International Transfer Department regarding the status of your payment, and request expediting your payment to your nominated beneficiary bank account.


If you require further assistance please contact [email protected]


Kind Regards,

Hiram

Aspiritus Support

$$$$$$$$$$$$$$$$$$$$$$$$$$$


preq3ren
Posted: Tue Jun 06, 2006 1:55 am Post subject:

its been another 20 days, and no movement.
gaaaah
i need my cash to pay bills

kirjoitti:

Anonyymi

Kirjoita kommentti

5000

Lähetä