Hei, olen uusi luottokortin käyttäjä ja tilasin verkkokaupasta vähän kalliimman tuotteen Englannin maalta ja maksoin visallani. Tämän jälkeen sähköpostiini jonka rekisteröin oston yhteydessä tuli "Confirmation of Details For Order Number 1851224".
Viestissä luki:
At "kauppa".com, we value your custom and take your online security very seriously. With this in mind we have an additional security check in place for high value orders and orders which have different billing and delivery addresses. To perform this check we ask that you contact our customer support department by replying to this email or contacting us by telephone on 44 (0)207 714 8881.
We require the following information to process your order:
1) The full name and address to which your credit card is registered.
2) Name of the issuing bank or credit card company.
3) A contact telephone number at which you can be contacted.
4) Full confirmation of your delivery if it differs from the billing address. Please state the relation of the delivery address to the billing address.
These checks are put into place to ensure card holder protection is at a maximum and to reduce the occurrence of credit card fraud. Your order is now on hold until we hear back from you.
Please accept our apologies for any inconvenience this may have caused you and thank you for your patience and valued custom..."
Onko tämä ihan normaalia luottokortilla ostettaessa? Olen ehkä vähän yliepäileväinen mutta kun ei ole aikaisempaa kokemusta niin parempi olla varma.
Kiitoksia avusta!
Viestissä luki:
At "kauppa".com, we value your custom and take your online security very seriously. With this in mind we have an additional security check in place for high value orders and orders which have different billing and delivery addresses. To perform this check we ask that you contact our customer support department by replying to this email or contacting us by telephone on 44 (0)207 714 8881.
We require the following information to process your order:
1) The full name and address to which your credit card is registered.
2) Name of the issuing bank or credit card company.
3) A contact telephone number at which you can be contacted.
4) Full confirmation of your delivery if it differs from the billing address. Please state the relation of the delivery address to the billing address.
These checks are put into place to ensure card holder protection is at a maximum and to reduce the occurrence of credit card fraud. Your order is now on hold until we hear back from you.
Please accept our apologies for any inconvenience this may have caused you and thank you for your patience and valued custom..."
Onko tämä ihan normaalia luottokortilla ostettaessa? Olen ehkä vähän yliepäileväinen mutta kun ei ole aikaisempaa kokemusta niin parempi olla varma.
Kiitoksia avusta!
Vastaukset 2
Vanhimmat
Näyttäisi olevan ihan ok, ja pikaisella googletuksella selvisi että esim. Play.com suorittaa noita ylimääräisiä tarkistuksia varsinkin jos on uusi asiakas ja tilaus on useamman sadan punnan arvoinen.
Eipä noissa kysytä mitään salaista tietoa; suurin osa noista jutuista heillä jo onkin.
Paketti tuli perille ja veloitus ihan oikeen, eli ihan rutiinicheckkauksesta oli kyse!