Hotel Avalon

A Hotel to aviod at all costs”
1 of 5 stars Reviewed November 26, 2012

Avoid this hotel at all costs!!!!!

I cancelled my booking with the travel agencies concerned,within the booking deadlines. But the hotel still decided to charge my card. I spoke with the Hotel Reservations Manager Anita, and the Hotel General Manager Dimitri on the phone both who refused to refund the charge. Even when the travel agents got involve they still refused to refund the charge.

My opinion of this hotel is that it run by jobs worth's, and should be avoided at all costs!!! There are better hotels in Riga and in the same location who offer a better standard of customer service than the Hotel Avalon!!!! In the I have ten years, I visiting in RigaI have never come across a hotel run by a bunch of jobs worth's. I feel that both the Reservations Manager and The Hotel General Manager both must of attended the Basil Fawlty School Of Hotel Management!!!!!
Stayed November 2012, traveled on business

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