Finnish Technical Support
Location: Dublin, Ireland
Salary: attractive
Start date: 7th January
Relocation assistance: Discounted corporate accommodation available
Role:
-Provide continuous technical support to Xbox Customers via telephone and other electronic mediums for the assigned product category.
-Deliver individual Performance based on Metrics and Related Targets.
-Participate in coaching and demonstrate commitment to personal improvement
-Maintain acceptable attendance
-Ensure data integrity, accuracy, and timeliness
-Maintain acceptable level of productivity and timeliness
Requirements:
-Excellent Customer service skills
-A minimum of 1 year customer service experience, preferably in a call centre environment
-Passion for the customer and customer experience
-Excellent communication skills: verbal, written, probing & reading
-Good Technical and troubleshooting skills
-Fluent English and Finnish
-Analytical problem solving skills; linear and logical troubleshooting skills
-Ability to learn quickly and adapt to high change environment
-Knowledge of and experience with gaming consoles or PC gaming systems
The company provides:
-20 days holidays 9 bank holidays per year
-You will be given full training when you start.
-You will develop your IT & Customer service skills in a multicultural environment
The recruitment process will be completed in 3 - 5 working days and it will involve 3 parties: me, you and the client. We would all invest a considerable amount of time in this process - so let's make it successful for all involved.
Simply send your most up to date CV in English and current phone number to: jobs(at)mgirecruitment.com
Location: Dublin, Ireland
Salary: attractive
Start date: 7th January
Relocation assistance: Discounted corporate accommodation available
Role:
-Provide continuous technical support to Xbox Customers via telephone and other electronic mediums for the assigned product category.
-Deliver individual Performance based on Metrics and Related Targets.
-Participate in coaching and demonstrate commitment to personal improvement
-Maintain acceptable attendance
-Ensure data integrity, accuracy, and timeliness
-Maintain acceptable level of productivity and timeliness
Requirements:
-Excellent Customer service skills
-A minimum of 1 year customer service experience, preferably in a call centre environment
-Passion for the customer and customer experience
-Excellent communication skills: verbal, written, probing & reading
-Good Technical and troubleshooting skills
-Fluent English and Finnish
-Analytical problem solving skills; linear and logical troubleshooting skills
-Ability to learn quickly and adapt to high change environment
-Knowledge of and experience with gaming consoles or PC gaming systems
The company provides:
-20 days holidays 9 bank holidays per year
-You will be given full training when you start.
-You will develop your IT & Customer service skills in a multicultural environment
The recruitment process will be completed in 3 - 5 working days and it will involve 3 parties: me, you and the client. We would all invest a considerable amount of time in this process - so let's make it successful for all involved.
Simply send your most up to date CV in English and current phone number to: jobs(at)mgirecruitment.com
Vastaukset 2
Vanhimmat
Kokemukseni perusteella voin varoittaa hakemasta tuota tai mitään muutakaan Streamin tarjoamaa työpaikkaa. Streamin ammattitaidoton HR/työnjohto yhdistettynä Microsoftin pilkun n...miseen on sellainen yhdistelmä, että alkaa pian kaduttumaan koko Irlantiin muuttaminen.
Kyllä Irlannista löytyy ihan oikeitakin työpaikkoja, joissa työntekijöitä kohdellaan ihmisinä, joten ei ole mitään syytä langeta tuohon Streamiin...
Kerrotko vähän tarkemmin, että mikä tuossa Streamissa on vikana..? Itselläni ei siis kokemusta, ihan vaan utelias.